Frequently Asked Questions
Everything you need to know about our electronics and services
What kind of warranty is provided for GSMnet products?
All electronic devices and components come with a standard 24-month manufacturer warranty. For spare parts and batteries, we offer a 6-month specialized warranty to ensure optimal performance.
How long does shipping take and what are the costs?
Orders are processed within 24 hours. Domestic shipping typically takes 1-3 business days, while international delivery ranges from 5-10 business days. Shipping costs are calculated at checkout based on your location.
Are the spare parts sold on GSMnet original or high-quality replacements?
We offer both original manufacturer (OEM) parts and premium-grade aftermarket components. Each product listing clearly specifies the quality grade so you can make an informed choice.
What is your return policy for electronics?
You can return any product within 14 days of receipt, provided it is in its original packaging and the security seals are intact. Please note that installed spare parts are not eligible for return unless found defective.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayPal, and bank wire transfers. For certain regions, cash on delivery is also available.
Do you provide technical support for installation?
While we provide high-quality components, we do not offer direct installation services. We recommend that all technical repairs be performed by a certified technician to avoid damaging the device.